Shipping & Returns
We understand that you want our plant protein to you as soon as possible, so we make every effort to process your order as fast as we can. Most orders placed Monday-Friday are processed that day and are prepared to ship out on the following business day. Delivery can be delayed by product availability, further order verification, address issues, and variable delivery conditions. Our friends at NZ Post charge extra for weekend delivery and do not deliver on all major holidays; orders will not ship on these dates.
FREE RETURNS / RETURN POLICY
Ritual & Rise accepts returns or exchanges within the first 5 days of the online purchase date. If you're not completely satisfied with your order in that time frame, you can email us at firstname.lastname@example.org to receive your FREE return label.
Your order must be returned in its original packaging and with all its complementary accessories. Your product must also be returned in the same condition it was received as we do reserve the right to deny a return or proportionately reduce the level of the refund if some of the original accessories are missing or the product has been clearly used or damaged.
Unfortunately, we cannot take the products that have been used or eaten.
Ritual & Rise